Working with a global team from Rolls Royce to identify and document future-state customer journeys.
It was an amazing opportunity and pleasure to design and conduct a series of workshops for a global team from Rolls Royce Commercial Aviation Group.
Using a series of pre-fab frameworks and a living library of UX and UI card kits, we covered areas such as:
Key Outcomes
A structured and systematic approach to capturing key details and requirements allowed us to rapidly prototype a design system to zap life into their data-driven customer stories. By days end we were already sharing final state UX and design documentation.