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Rolls Royce Commercial Aviation - Sustainable Journeys Workshop

Working with a global team from Rolls Royce to identify and document future-state customer journeys.

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It was an amazing opportunity and pleasure to design and conduct a series of workshops for a global team from Rolls Royce Commercial Aviation Group.

Using a series of pre-fab frameworks and a living library of UX and UI card kits, we covered areas such as:

  • current and future personas
  • analysis of industry design and technology trends
  • future journey mapping
  • strategies for internal and external communications

Key Outcomes

A structured and systematic approach to capturing key details and requirements allowed us to rapidly prototype a design system to zap life into their data-driven customer stories. By days end we were already sharing final state UX and design documentation.

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